GENERAL FOOD & RESTAURANT FAQS 

 

what’s the scoop at blp-superior?

BOSS LADY PIZZA SUPERIOR:

1613 Coalton Road, Superior, CO 80027
In the Rock Creek Village shopping center (Safeway plaza), right in between local favorites Pat’s Tap & PJ’s Diner! EST 02/18/2021
Phone: 303-953-8399

CURRENTLY OFFERING:

  • Dine-in & Outdoor patio. Choose any slice from our display window (first come, first-served), and we’ll serve it up hot to enjoy on our large outdoor patio (weather-permitting), or our small New York-style indoor dining counters!

  • To-Go. Hot slices to-go are available during all business hours! Choose a slice from our display window (first come, first-served). Slices can be taken to-go on a plate, in a box, or in foil.

  • Take-out. We are so lucky to have the whole Safeway plaza parking lot available to our Take-out & Curbside customers!

  • Curbside Pick-up. When ordering online, you can choose Curbside Pick-up as your ordering option on the Take-out Checkout page. This will allow you to enter your Vehicle information so you don’t even have to come inside! Just give us a call or “check in” via your email confirmation upon arrival!

  • Delivery. We now have our own Delivery squad and are accepting delivery orders directly from our website!

wait, what happened to the blp-boulder location?

After a decade on The Hill, we decided to not renew our lease. We faced the same issues as many other small businesses in Boulder --- unsustainable rise in cost of goods & repairs, unaddressed infrastructure issues on The Hill, all on top of exorbitant Boulder rents.

We are SO proud of what we and our #BLPsquad accomplished the past DECADE of becoming a Boulder staple, and we thank ALL of our Boulder supporters for getting us there!! 🙏

  • Note that any remaining BLP Gift Cards, e-Gifts, Punch Cards, & FREE Slice cards are redeemable at our nearby Superior, CO location!

  • MORE GOOD NEWS: We continue to offer Catering services to CU-Boulder! Just have your department administrator complete an ADVANCE (24+ hours) Catering Order Form our homepage, or give us a call directly to place your order!

 

i think I’d enjoy a fast-paced job at boss lady pizza. what positions are open and how can i apply?

 

how many slices are in a pie & how many people do they feed?

12” Pie, cut into 6 slices: feeds 2 people

14” Gluten-Free Pie, cut into 8 slices: feeds 2-3people

16” Pie, cut into 8 slices: feeds 3 people

20” Pie, cut into 8 floppy NY-style slices: feeds 4-5 people

 
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what are my crust options?

1) House-made hand-tossed New-York style. Thin, floppy/foldable, crispy on the bottom, hot & chewy in the middle. Available in 12”, 16”, and 20”. Every pie made-to-order, from scratch.

2) Gluten-free crust in the 14” size only (see dietary restriction & menu FAQs for more info).

 
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I see you offer 1/2 & 1/2 pies. Can I order 1/4-pies?

No. But if you are looking to try a greater variety, we’d suggest stopping by to hand-pick your slices from the window. You can try up to 8 different slices in one 20” box!

 
 

Do you offer calzones?

No.

 

do you offer goat cheese?

Yes! You can add goat cheese to any salad or pie. A list of our premium house-shredded cheeses can be found on the “Build Your Own Pies” section of our menu.

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why isn’t my hand-tossed pie perfectly round with 8 identical slices?

Because it’s hand-tossed.

 
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what is your in-store vibe like?

Boss Lady Pizza - Superior is casual. We offer a quick-serve by-the-slice option during all business hours, along with New York-style indoor dining & a large outdoor patio.

 
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can i reach over the glass?

No.

 
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i pride myself on being a supporter of small, local business. what can i do to best support yours?

 

Here are some easy things you can do to support our small, locally-owned business:

1) ORDER DIRECT! Although BLP has taken the bold leap to de-platform from all 3rd parties starting 1/1/2021, many restaurants must partner with 3rd parties in order to stay competitive in the market. From a small business standpoint, please be aware that there are costly commission fees associated with every order placed on these 3rd party platforms (typically 35% of your order), even for repeat customers. The best way to assure small, local business retain their profit margins [and are thus able to re-invest in their businesses, employee wages and benefits, menu development, etc.], is to ask them directly what the best way is to support them. Many will suggest to order direct from their website or via phone, order Pick-up over Delivery whenever possible, and some may suggest that 3rd parties are the only way to order. Every restaurant is different, so it’s important to ASK Them!

We try to make ordering direct at BLP a favorable experience by charging no additional transaction fees, providing accurate real-time quotes, and FREE Bossy Sauce (or other select dipping sauces) with all Whole Pie orders.

 

2) PURCHASE & WEAR EXCLUSIVE BLP MERCH! Purchase our custom merchandise in-store & get a free slice with your merch purch!

 

3) WRITE A REVIEW!

 
 
 

4) BRING YOUR FRIENDS IN TO VISIT US & SHARE YOUR BLP EXPERIENCES ON SOASH! We love it when you tag us on social media and share your BLP experiences with your friends. We’ve been known to re-post our favorites and occasionally send a little ‘thank you’ gift. <3

 
 
 
 

how can I be mindful as to where my money is actually going in the restaurant industry?

Since the average consumer is not aware of how 3rd party systems work, we wanted to share some insider info so you are equipped to make the best decisions for your intentions.

How 3rd parties work: The truth is, most restaurants need to partake in some type of 3rd party online ordering platform in order to reach new customers. When a new customer orders via Grubhub, UberEats, DoorDash, etc., the restaurant pays a hefty commission fee (typically 15-35% of the order total). Restaurants are generally happy to pay this commission fee if it means they have a new loyal customer for life—At BLP, we try to look at it as a ‘marketing expense’. However, what 3rd party sites/apps don’t tell you, is that whether it’s your 1st order, or your 100th order, the restaurant still pays the same 15-35% commission, forever and ever. Though if you think about it, it’s the food & great service that keeps you coming back for more, so shouldn’t the restaurant be rewarded for that? What YOU can do: Figure out a way to #OrderDirect from your favorite restaurants, so the restaurant isn’t paying a lifetime “finder’s fee” for every order you place.

In Summary, here’s what YOU can do to be mindful about your dining spending:

  • Support Local & Order Direct! Please consider ordering direct from your favorite restaurants whenever possible, so they can keep their profit margins within the local community, not all going to greedy & predatory corporations.

  • Order Take-out over Delivery whenever possible! Most restaurants do not have their own “delivery fleet” as insurance for such a thing is quite costly, and 3rd party apps are the only way their customers can order Delivery. And we hear you…if you need Delivery, you need Delivery, and restaurants are happy to serve you regardless! BUT, if it’s possible for you to order Take-out/Curbside-Pickup instead, whether via phone or a restaurant’s direct online commission-less ordering platform (if they have one), please do so! This allows the restaurant to avoid a needless 35% commission fee on your order, they are able to keep more of their profit margin within their company, which results in restaurant improvements, increased employee raises & benefits, and putting your hard-earned money back into our local community in general. It is truly a mindful ripple effect!

  • Ask the restaurant! It’s always best to ask the restaurant directly what is best for them. Trust us, they will appreciate that you care enough to ask <3 If a restaurant hasn’t tagged their “preferred order method” on their Google Business page (see pic above for example), don’t always trust the links that Google provides. The best online ordering method can usually be found on the restaurant’s direct website.

  • Be fluid with your mealtimes! If you are lucky to have the flexibility, consider normalizing mid-day or later-evening dining to ease mealtime burdens on restaurants. Customers ‘spreading out’ their meals throughout the day can truly help small local restaurants stay afloat, as well as making the dining/take-out/delivery experience better for those who do not have that kind of flexibility. (EX: If you are able to order BLP before 4:30pm or after 6:30pm, you can typically avoid our longer quote-times!).

  • Educate! We hope that you will take this information, share it with your pals, and apply it to your mindful purchases in the future. Small local restaurants everywhere Thank you!

 
 

DIETARY RESTRICTION & MENU FAQS 

 
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vegan

Do you have Vegan cheese? Yes, we carry Vegan Mozzarella!

Do you have Vegan crust? Yes. Both of our crust options (regular NY style and GF crust) are vegan.

Can I order Vegan by-the-slice? No. But you can Build-Your-Own Vegan whole pie (12”, 16”, or 20”).

Which of your bases & toppings are Vegan? Please refer to the “Build Your Own Pies” section of our menu for all of our current Vegan offerings.

 

GLUTEN-FREE

Is BLP OK for true Celiacs to eat? We would not recommend it. Although our crust is Certified Gluten-Free & made at a dedicated Gluten-Free facility, it is prepared in our pizza kitchen, which is not. There is risk of gluten exposure and possibility of cross-contamination. We always use a fresh clean pizza cutter when slicing GF pies, but we must note that GF pies are not cooked in a dedicated GF oven—they are cooked on a shared pizza stone. Therefore, BLP does not recommend our Gluten-Free pizza for customers with true Celiac disease. That being said, we have never had a complaint from those with Gluten-Sensitivity (which is less severe than Celiac Disease).

What’s in your GF crust? NON-GMO CRUST: CAULIFLOWER, CORN STARCH, RICE FLOUR, POTATO STARCH, DEXTROSE, PSYLLIUM, FRUCTOSE, HYDROXYPROPYL METHYLCELLULOSE, INULIN, SORBITOL, WATER, YEAST, EXTRA VIRGIN OLIVE OIL, BROWN CANE SUGAR, SEA SALT.

We carry 14” Gluten-Free/Vegan Cauliflower crust by Oggi!

Can I order GF by-the-slice? We do not offer gluten-free by-the-slice.

Which of your bases & toppings are gluten-free? Please refer to the “Build Your Own Pies” section of our menu for our current offerings.

 

nut-free

Mostly: Boss Lady Pizza is a mostly nut-free facility. None of our own house-made recipes contain nuts. If you are extremely sensitive, please note that we do currently carry sealed Peanut Butter ChocoChunk SaMMMies nice cream treats).

 

dipping sauces & salad dressings

Are all of your salad dressings house-made? Yes. All of our salad dressings, including Bossy Sauce, are house-made!

Is your Bossy Sauce vegan? No, it contains mayonnaise & buttermilk.

What’s Bossy Sauce made of? That’s our secret :) But we can tell you that it is a nut-free, gluten-free, house-made chipotle ranch dressing, that contains dairy.

 GENERAL ORDERING FAQS

 
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i’m an “app person”. does BLP have an app?

Yes! Our POS system offers an app that connects directly to our shop! You can place your full Take-out, Curbside, OR Delivery order on the Toast Takeout & Delivery app!

 
 
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Can I order ahead for a specific time later on today?

Yes! You can place your full Take-out/Delivery order online, complete the check-out process, and then immediately give us a call to request the order for a future time! Just be sure to call immediately so we don’t start making your order too soon! Please do not write in the comments that you’d like your order for a later time because we will likely not see the note until it is too late—It’s ALWAYS best to call. We are working with our online ordering platform to offer ordering-ahead without having to call us afterward. Stay tuned for updates!

Otherwise, you can always order for a time later today via phone.

Can I order ahead for a specific date in the future?

You cannot place an order for a future date online; please place orders for future dates via phone. The larger the future order, the more time we will need to accommodate it.

how much notice do you need for a large order?

The more notice you can give us the better! Typically 1-4 pies can be ordered in-the-moment.
5+ pies we would prefer 24-48 hours notice whenever possible.

 
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i am part of a tax exempt entity and would like to order boss lady pizza tax exempt. How do I do that?

If you have already been approved, all you have to do when calling in your order is:

  1. Provide your State Tax Exempt ID number

  2. Provide the name of your Business or your Department Name at CU

  3. Provide an email address where you’d like your digital receipt to be sent

  4. Pay for your order using a Tax Exempt-specific credit card

We will follow-up with your final receipt (including tip) the following morning, after our POS has batched overnight.

If it’s your first time ordering tax exempt from Boss Lady Pizza, please fill out the “TAX EXEMPT BUSINESS PRE-APPROVAL FORM” below.

can i place my tax exempt order online?

Absolutely! You can place your order on www.bossladypizza.com like usual, provide your Tax ID & Company/CU Department name on the checkout page, and pay in full with your with your credit card (tax will still be included at this point). Then give us a call immediately after placing your order, provide the Ticket # (which you will see in your confirmation email), and we will remove the tax, adjust your credit card payment, and send you a new receipt!

 
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why is there an “employee benefits surcharge” of 2% on my receipt?

We are a small business that unfortunately does not have access to corporate funds or corporate healthcare package options. Adding a 2% Employee Benefits Surcharge line item to every order placed gives transparency to our customers that this separated line item is going straight into the pockets of our FT employees, guaranteed! We appreciate your understanding and participation in supporting our hard-working staff.

We also remind you that the Employee Benefits Surcharge is not a Tip, which are pooled separately and split amongst ALL FT & PT staff.

 
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there is a problem with my recent order, what should i do?

Call the restaurant the moment you notice a problem with your order, we are happy to help! We do not recommend sending a message via our Contact Us page or social media, as those pages are not monitored 24/7. We also do not recommend writing a negative review online before genuinely giving us the chance to fix your problem. Be a good person.

 

tax exempt FAQS

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i am part of a tax exempt entity and would like to order boss lady pizza tax exempt. how do i do that?

If you have already been approved, all you have to do when calling in your order is provide:

  1. Your State Tax Exempt ID number

  2. The name of your Business or your Department Name at CU

  3. An email address where you’d like your digital receipt to be sent

  4. Pay for your order using a certified Tax Exempt credit card

We will follow-up with your finalized digital receipt (including tip) within a week of your order, after our POS system has batched.

It’s my first time ordering tax exempt, how do I get approved?

If it’s your first time ordering tax exempt from Boss Lady Pizza, please fill out the below form:

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is ordering tax exempt online right for me?

You may prefer to order tax exempt online IF:

  • You need your order for ‘today’. You cannot currently place online orders for a future date, they can only be placed for same-day delivery. All Take-out and Delivery orders default to ASAP, but you can certainly place an order online when we open at 11am and request (via phone ASAP) that it be delivered at 6pm instead, for example.

  • You are busy and don’t have time to call in with ALL extra required info for every order you place (Phone number, Address, Department name, Tax ID, email address, Tax Exempt Credit Card number, expiration date, CVC code, etc…it can be time consuming). Once you create your Online Account (instructions below), all of your information will be securely saved on file, and you will only have to call to ask for your tax to be removed, CC payment to be adjusted, & to schedule the time of your delivery (if not ASAP).

  • You frequently order the same thing. Online account saves all past orders so it’s easy to re-order the same items time and again with the click of a button.

  • You have a manageable-sized order. As a general rule-of-thumb, typically 1-4 pies can be ordered in-the-moment for ASAP delivery. 5-8 pies we would prefer 5-24 hours notice (aka you can order 6 pies at 11am, then call immediately to have the time changed to 6pm, that is no problem!). 9+ pies or any large catering orders we’d prefer 24-48+ hours notice. Ordering ahead for a future date would require an “order-ahead” phonecall. When in doubt, just give us a call and we can give you the thumbs up/down on whether you’re OK to order online if that is helpful!

  • Still not sure if online Tax Exempt ordering is right for you, and you have a question? Please fill out this form:

 
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can i place my tax exempt order online?

Absolutely! Once you’re approved, please carefully follow the below steps:

1) Create your Account here by following the infographics below:

CLICK CREATE ACCOUNT &amp; ENTER YOUR PROFESSIONAL EMAIL ADDRESS (WHERE YOU’D LIKE YOUR ORDER CONFIRMATIONS TO GO) ALONG WITH A SECURE PASSWORD OF YOUR CHOICE.   IF YOU ALSO LIVE IN OUR DELIVERY ZONE AND OCCASIONALLY ORDER PIZZA DELIVERY TO YOUR HOM…

CLICK CREATE ACCOUNT & ENTER YOUR PROFESSIONAL EMAIL ADDRESS (WHERE YOU’D LIKE YOUR ORDER CONFIRMATIONS TO GO) ALONG WITH A SECURE PASSWORD OF YOUR CHOICE.

IF YOU ALSO LIVE IN OUR DELIVERY ZONE AND OCCASIONALLY ORDER PIZZA DELIVERY TO YOUR HOME, WE ENCOURAGE YOU TO KEEP YOUR BUSINESS ACCOUNT (work email/work address) AND YOUR PERSONAL ACCOUNTS (personal email/home address) SEPARATE TO AVOID STAFF CONFUSION AND ACCIDENTALLY CHARGING TO THE WRONG PAYMENT METHOD.

Write your FULL NAME in the “First Name” section. In the “Last Name” section, write your State Tax Exempt ID, the name of your Tax Exempt Business or Department at CU, and “PLEASE REMOVE TAX & ADJUST CC PAYMENT” as a reminder to our staff. This will assure all required info is printed on every receipt and you will no longer have to provide it with every order!

2) Place your order online. Your Tax Exempt-specific Credit Card can be securely kept on file for easy check-out. Note that your online order will charge tax to your CC initially, in a “pending” state; you must complete step 3 in order to have the tax removed from your payment and your CC payment adjusted.


3) After placing your order online, call us immediately 303-953-8399 (Superior) and provide the following info:

  • Tell us what time you would like your Delivery/Pick-up order. All orders default to ASAP, so if you need it later in the day, just let us know!

  • Tell us you just placed a Tax Exempt order online and would like the tax removed from your bill & CC payment adjusted accordingly.

  • Remember, if your order is for a FUTURE day, please call us to place your future order.

4) We will email you the final copy of your Tax Exempt digital receipt within a week of your order. This final digital receipt will include any Tip you added to your order.

 DELIVERY FAQS

 

where does blp deliver?

See map to the left! To check if we deliver to your specific address, click the button below to create your online ordering account and find out!

 
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What if your website says my address couldn’t be found, but it’s clearly in the zone?

Please fill out this form. It’s very rare, but our online ordering POS platform has rejected a handful of addresses in town that it shouldn’t have (a known issue with their map system). Please submit your address below so we can add it to their back-end manually. We apologize for any inconvenience. Thank you!

 
 
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what is your delivery fee?

Our Delivery Fee is $4.

$2 goes toward helping us cover the cost of costly small business Delivery Insurance, and $2 goes directly to your BLP Delivery Driver as a form of fuel reimbursement!

Please note that this delivery fee can be avoided by ordering Take-out from www.bossladypizza.com and picking your order up in person!

 
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can i pay cash on delivery? and how much change do your drivers carry?

We do not accept cash on Delivery for the safety of our drivers.

Our Drivers do not carry change.

 
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how long does a delivery order typically take?

Every BLP pie is hand-tossed and made-to-order. Our customers understand that we are not a big box chain; we are a small locally-owned 2-oven pizza shop whose top 2 priorities are Quality of Ingredients & Quality of Customer Service.

We prioritize all orders based upon the order in which they are received. A typical delivery is quoted 45mins-1 hour, and this can increase from there depending on many outside factors. This means even if you live right down the street, you will not necessarily receive your delivery order faster than someone who placed their delivery order before you that lives across town. If you’d like to receive your order faster and you live nearby, we’d suggest ordering Take-out or Curbside Pick-up instead!

For most accurate delivery quote estimate, visit our online ordering home-page.

 
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Can i order slices for delivery?

No. Slices are first-come, first-served.

 
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can i tip my delivery driver?

Our In-house Delivery Drivers take-home cash tips from all of their orders after every shift, plus $2 per delivery as a form of fuel reimbursement.

Grubhub drivers keep any Tip you leave on your Delivery orders, but do not take home any of the delivery fee that you pay.

 

TAKE-OUT FAQS

 
 

how long does a take-out order typically take?

Every BLP pie is hand-tossed and made-to-order. Our customers understand that we are not a big box chain; we are a small locally-owned 2-oven pizza shop whose top 2 priorities are Quality of Ingredients and Quality of Customer Service.

We prioritize all orders based upon the order in which they are received. A typical take-out order is quoted 20-30 minutes depending on the time of day, but can increase from there depending on many other outside factors.

For most accurate take-out quote estimate, visit our online ordering home-page.

 
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can i pay with cash on a pick-up order?

Yes.

 

 PAYMENT METHODS & GIFT CARDS

 
 

in-store & phone orders:

A Credit Card is required to hold ALL Takeout orders; payment can be easily switched to Cash at pick-up. To protect the safety of our Drivers, we do not accept Cash on Delivery orders.

 
 

online:

 
 
 

gift cards & e-gifts:

Physical gift cards can be purchased in-store during business hours. e-Gifts can be purchased online any time of day (click button below).

Gift cards & e-Gift cards can be redeemed in person, via phone order, or on our online ordering at checkout! Just click the “Pay with a Gift Card” checkbox at check-out!

NOTE: If your Gift Card or e-Gift was purchased from BLP1-Boulder, it is still redeemable anytime at BLP2-Superior!

 
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